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Getting a Grip on Public Comments- ResponseEngagement Expectations

Page history last edited by vera.ashworth@... 10 years, 2 months ago

 

This session took place during the May 24th OpenGov Community Summit hosted by the Department of the Treasury.

Please add your notes below.

Session Notes

  • Help the public get in on the ground floor of policy development, by using citizen engagement processes early on.  Customary pro forma hearing and comment processes foster adversarial politics and undermine trust and legitimacy of eventual government actions.  EPA's current webinar experiments in Chesapeake Bay policy development are a worthy step in the direction of engaging the public and learning from it early on.
  • Agencies/departments need a way to effectively triage incoming public comments and to establish standard operating procedures (SoP). The SoP should include how to triage and address different categories of comments, and establish/publicize expectations for how comments are addressed and how frequently.
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